Money matters

You have no doubt heard all of the bad press about Barclays and indeed some of the other high street banks surrounding the fixing of"‘libor" rates. We have also now seen top executives from Barclays, including the Chairman and Chief Executive, resign – a sure sign that that the bank has simply done wrong, but how does this affect you? Dean Dunham, the People's Lawyer, explains.

If you have been affected by the RBS/Natwest/Ulster Bank, Dean Dunham, the People's Lawyer,  explains the banks' liability and what you should do.

Dean Dunham, the People's Lawyer, advises what to do when a mobile phone breaks after the guarantee has run out.

One of the most common questions that consumers ask is "what are my rights when returning goods?"  This is also one of the most common complaints against retailers.  So what are your rights? Dean Dunham gives the answers.

Dean Dunham is the senior partner at Debello Law, a law firm based in London which advises on commercial matters, and offers legal advice in media and entertainment, consumer law, family law, employment law, property law and litigation. Dean wrties a regular fortnightly article for Parenting Without Tears.

Parenting Without Tears is delighted to announce that Dean Dunham, the People's Lawyer, will be writing regular articles about your consumer rights. In this first article he explains the cooling off period to return goods or cancel services.

When the produce was not up to scratch for Harriet's birthday party, the manager of the East Dulwich Co-op came to the rescue.

It's always good to hear of a business that looks after its customers. Jojo Maman Bébé impressed Olivia Coates when she had a problem with a water safey aid.