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Consumer watch

Recent articles

  Using a mobile phone while driving
May 10, 2013
Dean Dunham explains the legal ramifications of using your mobile phone when driving.
  Your consumer rights – buying a car by Dean Dunham
Apr 26, 2013
So many people get caught out when buying a car and as a result lose money. It is therefore really important that you know what your consumer rights are, writes Dean Dunham, the People's Lawyer.
  Restaurant bills – your rights
Apr 3, 2013
When you go into a restaurant and order food, you are essentially entering into a contract. The restaurant agrees to supply you with food and you agree to pay for it.  Furthermore, the restaurant is by law required to provide good and safe food prepared with reasonable care and skill which matches its description. The customer, by ordering the food, is confirming that the prices are acceptable and that they have the means to pay for the meal. Dean Dunham explains your rights when things go wrong.
  Potholes in the road – can consumers claim?
Mar 4, 2013

One of the consequences of a bad winter is potholes in the roads. It has been reported that there are thousands of roads of disrepair across the UK and in some places potholes have been seen up to two feet deep! Dean Dunham tells you what you need to know to sue for car repair costs.
  Your rights when a retailer goes bust
Jan 21, 2013
In recent weeks Comet, Jessops, HMV and Blockbusters have all gone out of business and the forecast is that there will be more casualties on the High Street throughout the year. Dean Dunham, the People’s Lawyer, explains your rights when a retailer goes bust.
  Your rights when withdrawing cash from an ATM
Jan 2, 2013
People's Lawyer, Dean Dunham, explains your rights when things go wrong at an ATM.
  Free delivery Friday
Dec 5, 2012
Friday 7 December is free delivery Friday with over 50 UK retailers signed up so far. Guaranteed delivery before Christmas.
  Christmas Shopping – know your rights
Dec 4, 2012

According to a recent survey, the average UK adult will spend around £526 on celebrating Christmas  – with lots of our hard-earned cash splashed out on gifts for family and friends. But what are our your legal rights if you need to return goods? asks People's Lawyer, Dean Dunham.
  New government energy proposals - how do they affect you?
Nov 22, 2012
Earlier this year the current government announced that it was going to tackle the problem of overly complicated tariffs and that this would result in lower energy bills for everyone. Their proposals have now been published but will they work, asks People's Lawyer, Dean Dunham.
  Are you paying too much for Gas and Electricity? asks Dean Dunham
Oct 20, 2012
The People's Lawyer, Dean Dunham, explains the key facts about energy prices rises and what consumers can do. A topical subject this week due to the government's announcement about the Energy Bill, which we are told is designed to lower the cost of energy for consumers. 
  Bankruptcy – what you need to know by Dean Dunham
Oct 15, 2012

More and more people are struggling financially as the UK economy continues to be in meltdown. With this being the case an increasing amount of people seem to be considering whether they should simply go bankrupt. Dean Dunham, the People’s Lawyer, considers the options.
  Unwanted sales calls and text messages - what are your rights?
Sep 4, 2012
With unwanted phone calls and text messages on the increase, the People's Lawyer, Dean Dunham, explains what action you can take.
 
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